Cozy Privacy Policy

Edited: August 7, 2024

Foreword

This policy was created as required by the EU’s General Data Protection Regulation (GDPR). You can find more about the GDPR on GDPR.eu.

This document details the data collected by Quilt through the Cozy Discord bot, how it is used and how to exercise your rights related to your data.

Quilt (“Quilt”, “Us”, “We”, “Our”) is the data controller for the data collected through the Cozy Discord bot.

Data Collected

Discord Messages

When you send a message in one of our servers, we record its content and location on the server, as well as the author’s User ID, for a limited period of time. We use this data to moderate users who send rule-breaking messages and edit or delete them before are seen by a moderator. The data is erased after five days.

Filter Events

When you trigger an automatic filter, we record your User ID and the location on the server of the message that triggered it. The message content isn’t saved.

We use this data to allow moderators to review and action messages that are triggered by automatic filters.

Threads

If you are designated as the owner of a thread by creating it, or having the current owner transfer it to you, your User ID is saved alongside the thread ID.

We use this data to allow you to manage the threads that you own.

User Flags

We save two flags about you:

  • Auto Publish: whether messages that you send in an Announcement channel should be automatically published to servers following that channel.
  • Sync Nicknames: whether your nickname should be synced between Quilt guilds. Your nickname is not saved.

Data Retention

Unless stated otherwise above, data is retained indefinitely. We do not delete any data unless you request it.

Data Governance

Database access is limited to the minimum of Quilt staff required to operate the service. We do not share any data with third parties. We do not sell any data.

Data is stored in the EU with the following processors:

BackBlaze is compliant with the DoC’s Data Privacy Framework.

Data is encrypted in transit.

Your Rights

Every user is entitled to the following:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

There is no charge for exercising your rights, except in cases where your request is unfounded or excessive. If you make a request, we have one month to respond to you. We may ask you to verify your identity before processing your request.

If you would like to exercise your rights, contact us at [email protected] or by sending a message to the ModMail Discord Bot.

Contact

If you have any questions about this privacy policy, please contact us at [email protected].

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